The Atlanta Legal Aid Society, Inc. seeks a part-time Intake Receptionist to work in its Cobb County Office. The office is a branch of Atlanta Legal Aid and is housed in downtown Marietta, within walking distance to the courthouse. The staff is comprised of a managing attorney, 5 full-time attorneys, pro bono director, 2 part-time attorneys, Hispanic outreach paralegal, and 4 support staff members. Our non-profit represents low-income persons in a wide variety of civil law problems, including domestic relations, housing, consumer, public benefits, education and health law issues. This is a 15-20 hours per week position requiring a daily schedule Monday through Friday from 1:00 p.m. to 5:00 p.m.
The intake receptionist gathers information and determines eligibility of people who call or visit the office seeking legal assistance; verifies information accuracy; enters client information in our computer database; refers callers to appropriate agencies and resources; performs typing and filing as well as other duties as needed. The volume of calls is very heavy, and callers are often very worried or upset about their situations. Accordingly, the intake receptionist must have patience, compassion, strong nerves, lively intelligence and good problem–solving skills.
Skills and experiences required:
- 1 year of office experience
- Experience working with the public
- Fluency in English
- Fluency in Spanish is preferred
- Data entry experience and accuracy
- Strong computer skills, including proficiency with Word
- Excellent attention to detail
- Type 45 – 50 wpm
- Ability to operate a multiline telephone
- Excellent oral and professional written communication skills including spelling, grammar, and style
Terms: This is a part-time temporary position for 15-20 hours per week which pays $13.50 per hour. This position offers no benefits.
No telephone calls, please.
EOE: Legal Aid considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity or expression, or any other legally protected status.