Atlanta Legal Aid Society (“Legal Aid”) seeks a Navigator for its Eviction Prevention Initiative (“EPI”). EPI, a partnership between Legal Aid and the Department of Community Affairs, provides support services to tenants in need of housing or utility assistance.
Responsibilities: The Navigator is responsible for case intake/management including answering the phone; conducting intakes and interviews; entering data into and retrieving data from our database; gathering, reviewing, organizing, and scanning documents; making referrals to Legal Aid offices, units, programs and projects; identifying other participant needs and making referrals to community partners; filing and archiving closed cases; preparing updates and reports; conducting and attending trainings; attending meetings; and developing and maintaining relationships with community partners. The volume of calls can be quite heavy, and callers are often very emotional. Accordingly, the Navigator must be patient, compassionate, even-tempered, and have good people and problem-solving skills.
Qualifications: A paralegal certificate or degree is preferred but not required. Applicants must have excellent oral and written communication skills, strong organizational skills, and be proficient in Microsoft Office and Google Workspace. Applicants must be industrious, dependable, adaptable, detail-oriented, able to see a task through to completion, able to work in a team and alone, have experience or a demonstrated interest in working with low-income people, and have an appreciation of diversity. Proficiency in languages other than English is highly valued.
Salary and Benefits: This is a grant-funded position expected to continue through September 2025. The salary is $34,500+ depending on experience. Salaries increase annually based on a salary scale. The program provides generous fringe benefits including 13 paid holidays, 6 weeks paid time off, 6 weeks parental leave; health, life, and long and short-term disability insurance; partial payment for dependent health insurance; a salary reduction option for a flexible spending account; educational loan reimbursement up to $600 per month (after a $65 per month deductible and set off of other loan reimbursement amounts); voluntary tax-sheltered annuity with 3% match. This position is fully remote with the exception of orientation, training and meetings.
Application Requirements: Submit a letter of interest; resume; writing sample (email, letter or memorandum); official school transcript (a copy is acceptable pending your order of an official transcript); and the names, phone numbers, and e-mail addresses of three professional references as one (1) PDF using our online application system at the following link:
For technical difficulties in submitting your application, please email firstname.lastname@example.org.
Your application will be acknowledged. No phone calls please.
Out of concern for the health and safety of our staff, clients and their families, the Atlanta Legal Aid Society requires that all new hires be vaccinated for COVID-19.
ALAS considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or any other legally protected status.